Client care

Shipping & delivery

Pieces are packed in a reusable studio jewelry pouch and dispatched from the Netherlands.

Last updated: October 2026

Dispatch

In-stock pieces leave the studio within 2–3 business days. Pieces that need resizing or engraving are dispatched within 7 business days; we confirm the date by email.

Rates

Shipping is calculated at checkout based on destination and carrier. Orders above the free-shipping threshold shown in your bag ship at no cost.

Delivery estimates

Netherlands: 1–2 business days after dispatch. European Union: 2–5 business days. Rest of world: 5–12 business days, depending on customs.

Tracking

A tracking number is emailed when the parcel leaves the studio, and appears in your account under Order History.

Customs and duties

Orders outside the European Union may be subject to import duties or taxes charged by the destination country. These are the responsibility of the recipient.

Something not arrived? Contact the studio and we will trace it with the carrier.

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